⚠️ Important: A deletion request is not the same as a cancellation request.
Deletion requests are processed in line with GDPR law and are handled by our team as such - deletion requests may take up to 30 days to be processed. Some data may be retained beyond this where we're legally required to (for example, tax or financial records).
If you are looking to cancel your trial or subscription, or are looking to stop a payment due to be taken in the next few days, please click the button below to follow the correct steps:
Deleting your data will remove your entire account from our systems and is irreversible - if you decide to sign up again in the future you will not be able to retrieve any previously saved or liked recipes.
If you have an active subscription: it will also be cancelled as part of your account deletion. If you have a renewal due before the deletion is processed, you may still be charged. To avoid this, you can cancel your subscription yourself first by following the instructions here.
To delete your Mob account and data:
Contact us and let us know you'd like to delete your account.
Provide your full name and the email associated with your Mob account.
Once we've got your details, your request will be passed to our team to action - you won't hear from us again unless we need anything else.