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Update your email address

How can I change the email address I use to log into Mob?

To update your email address, please contact our customer support team and include:

  • Your current email address

  • Your new or preferred email address

  • Your full name

  • Your billing postcode (so we can verify you're the account holder)

We're working on a self-service option, but for now our team will make the change for you.

If you signed up with Apple's Private Relay

If you created your account using Apple's "Sign in with Apple" feature with 'Hide my email' enabled, you may be using a Private Relay Apple ID (formatted like [email protected]).

Before requesting a change, check which email you actually used. See our guide on how to find this here.

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