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Fix syncing issues with saved recipes and meal plans

The Mob app is where you'll find all our latest features. Here's how to troubleshoot if content isn't displaying correctly.

Fix syncing issues with saved recipes and meal plansUse the app for the best experience

We're focused on making the Mob app the best version of Mob. All our new features, updates, and improvements happen in the app first. For saved recipes, meal plans, and shopping lists, the app is where you'll get the latest and greatest experience.

Issues displaying content? Try these steps

If your saved recipes or meal plans aren't showing up on a device straight away, please wait, syncing can take 5 to 10 minutes. If it's been longer than that, try the steps below.

1. Turn on automatic updates

  • Go to your device settings (not the Mob app)

  • Enable automatic app updates so you always have the latest version

Fin more info here if you're an iOS user, and here if you're an Android user.

2. Log out and log back in

  • Open the Mob app

  • Go to Settings > Logout

  • Log back in

This usually resolves any syncing or display issues.

⚠️ Note: Recipes you add to your meal plans on the website may not sync to the app. For the most reliable experience, add recipes directly in the app.

Still not working? Send us feedback

If you're still experiencing issues or have a feature request:

  1. Open the Mob app

  2. Tap your settings icon

  3. Scroll down to "Give us feedback"

  4. Tell us what's happening

Your feedback goes straight to our product team. If it's a bug, we'll fix it and deploy an update ASAP. If it's a feature request, we'll investigate how we can deliver it.

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