How to Regain Access to Your Premium Mob Subscription After Account Deletion
When you accidentally delete your Mob account, you can regain access to your premium subscription by following the outlined steps below. This process ensures subscription restoration without duplicate charges.
Step-by-Step Guide
1. Start a Free Trial on the Mob Website
To begin the recovery process:
Visit the Mob website (not the mobile app).
Sign up for a free trial using the same email address you used for the deleted account.
This step is crucial because subscription recovery and account management are handled most effectively through the website.
2. Notify Mob Support
Once your new account is created:
Contact the Mob support team to inform them of your new registration and request the reactivation of your premium subscription.
3. Automatic Reactivation of Premium Subscription
After notifying support, your premium subscription linked to your original account will be restored. Here’s what to expect:
The free trial you activated will transition back into your premium plan automatically.
You will not be charged again until your next scheduled billing date, ensuring there are no duplicate or unexpected charges.
Important Note on Irrecoverable Data
Please bear in mind that:
Any saved recipes, collections, or personal data associated with the deleted account cannot be recovered.
Frequently Asked Questions
Do I Have to Use the Same Email Address?
Yes, using the same email address as your deleted account is essential for re-establishing your subscription. It ensures that your subscription is correctly linked to your new account.
Is There Any Charge for the Free Trial?
No, activating a free trial will not result in any immediate charges. Your previous billing schedule will resume seamlessly without duplication once the premium plan is restored.
Can I Recover My Previous Saved Recipes and Collections?
Unfortunately, any data such as saved recipes or collections from a deleted account is permanently lost and cannot be restored.
Related Topics
Free Trial Access and Eligibility
Managing Billing and Subscriptions on Mob
Troubleshooting Subscription Issues