Everything you need to know about starting, stopping, paying for and updating subscriptions

Subscriptions

Step-by-step guide to cancelling your subscription or free trial via web, iOS, or Android.

How do I cancel auto-renew or stop a free trial?

Information on our refund policy, how to request one, and how long refunds take.

Can I Get a Refund for Mob Premium?

How do I start a free trial of Mob Premium?

How can I regain access to my premium Mob subscription after account deletion?

What to do if your subscription isn't showing, you're being asked to pay again, or you can't see Premium features after paying

I can't access Mob Premium - troubleshooting

What to know about how the trial-to-paid conversion works, and what to do if you've been charged unexpectedly.

Why was I charged after my free trial?

What to expect after you cancel your Mob Premium subscription.

What happens to my access when I cancel?

Information on pausing your subscription and what your options are.

Can I pause my Mob Premium subscription?

What to do if you can't find your Mob subscription in your Apple or Google account.

My subscription isn't showing in the App Store or Google Play Store

Information on managing your Mob Premium subscription

Managing your Mob Premium Subscription

Learn how to switch between monthly and annual plans on both web and app.

How to Switch Subscription Plans (Monthly ↔ Annual)

How to renew your Mob Premium subscription

How does Mob Premium subscription renewal work?

How to redeem a gift subscription or promo code, and what to do if you're having trouble.

Redeeming Gift Subscriptions and Promo Codes

Information on our 'refer a friend' feature - learn how referrals work, where you can access the feature, what the person you refer gets and what it looks like on…

Refer friends to Mob

General Information about Mob Subscriptions

Overview

Help if your card has been declined when trying to make a payment

Why was my card declined?

How to update your card or payment information for Mob Premium

How do I update my card or payment information?

Payments

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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